When logging on for the first time with a temporary password, or having had a password reset, the Password Change screen is presented and a new password of at least 10 characters must be typed and confirmed.
The "eye" icon can be used to reveal the characters typed - this is especially useful when an invalid character is reported and needs to be corrected. Valid special characters are shown on the screen.
The upper limit of significant characters is 72.
You will also be asked to enter a personal question and answer. You may answer the default question or you may replace this with something else. Make sure that the Answer is something that you will remember (including the format) but which is unlikely to be known to anyone else.
Note that the Submit button will be greyed out until a valid passworded is entered and confirmed and an answer provided.
Revision History
|
v1 |
2021-05-07 |
Lyn Bossons |
Originally a KB article with the same name. |
| v2 | 2022-08-18 | Graham Tigg | Updated for August 2022 password changes |
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