Beacon emails are sometimes flagged as Spam by your email provider and may go into your Spam or Junk folder. This can usually be dealt with by right clicking and picking from the available options like Not spam or Never block sender. This will add the sender’s email address to a Safe Senders List and stop future emails from that sender going into Spam or Junk folders.
Members should also check that the sender’s email address is not on a Banned Senders list.
The method of changing Junk/Spam settings varies depending on who the email provider is and whether it is accessed via a website or via an email application such as Microsoft Outlook. Details for some of the more commonly used email providers and applications are shown below.
There are no junk mail settings on iPads, iPhones and Macs apps. Users need to log in via their email provider’s website and adjust the settings there.
Outlook.com (including Hotmail)
Log in to Outlook.com and have a look in your Junk mail folder. If there are any U3A emails in there right-click the email and choose Not junk. The email will be moved to your inbox.
Click on the gear wheel icon (top right) to open the Settings menu and click Options. Under Junk email, click Blocked senders. If there are any U3A addresses in the list, select them and then click the dustbin icon to remove them from the Blocked Senders list.
Click Safe Senders (under Junk email). Type email@example.com in the box and click on the plus sign to add that email address to the Safe Senders list.
If an email arrives in the Spam folder, click More (or right click) followed by Not spam. This will move the email to the Inbox.
To check what is on your Banned Addresses list, click the gear (cog) icon, followed by Settings and then Banned addresses.
If an email arrives in in the Junk folder, right click and select Junk, followed by Not Junk.
This will move the email to the inbox and advise you that
“Outlook will not block future emails from firstname.lastname@example.org”.
Alternatively, you can click the Junk icon in the top menu or right click the email and select either Never block sender or Never block sender’s domain.
To add the U3A email address to your safe senders list, click the Junk icon in the top menu, followed by Junk email options. Click the Add button on the Safe senders tab and enter noreply@ u3abeacon.org.uk in the box.